Payment Policy

Payment Policy
Effective Date: June 18, 2025

At ShopTrueLight.com, we are committed to providing a seamless, secure, and flexible checkout experience. Please review our payment options and policies below:

Accepted Payment Methods

  • Credit & Debit Cards: Visa, MasterCard, American Express (AMEX), Discover 

  • PayPal (including PayPal Pay Later / Pay in 4) 

How to Pay

  1. Add your item(s) to the cart and proceed to checkout.

  2. Select your preferred payment method.

  3. Complete the on-screen steps—as necessary, log in to PayPal or authorize your card.

  4. Once payment is authorized or captured, you’ll receive an order confirmation email with your purchase details.

Financing & Pay-Over-Time Options

We offer PayPal Pay Later, allowing eligible U.S. customers to pay in installments. Approval and terms are determined by PayPal. 

Payment Security

Your security is our top priority:

  • All transactions are encrypted using SSL/TLS technology.

  • Card data is processed directly by secure, PCI-compliant third-party providers.

  • ShopTrueLight.com does not store your credit card details—only your shipping and billing info.

Payment Processing Timing

  • Payments are typically authorized instantly.

  • Capture generally occurs at the time of shipment, ensuring accuracy of your final order.

  • Please note: some eCheck-like payments (e.g., via PayPal) may require a few days to clear.

Payment Issues

If your payment is declined or you experience difficulty:

  • Double-check your billing information.

  • Contact your bank or PayPal for assistance.

  • Reach out to us at Support@ShopTrueLight.com or call (302) 364‑0442—we’re here to help!

Contact & Support

ShopTrueLight Customer Service
Email: Support@ShopTrueLight.com
Phone: (302) 364‑0442
Business Hours: Mon–Fri, 9 a.m.–5 p.m. PDT